Returns & Exchanges
At Miniatures, we want you to love every piece you wear, which is why we offer a 30-day hassle-free return policy for all unworn apparel in its original condition. If your fit isn't perfect, our streamlined process ensures a quick exchange or a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in unworn condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will notify you as soon as your refund or exchange is processed.